Issue
When an incoming file attachment is removed as per the settings (/settings/allowed-file-types/), there is no notification at all that the email contained an attachment. This makes it very confusing for the support agent that sometimes has no idea that the customer has sent an attachment.
Solution
Add a notification in the incoming message that the email contained an attachment, but was removed due to the allowed file type settings.
Please authenticate to join the conversation.
Analyzing
𧩠Feature Request
Over 1 year ago
BjornRB
Get notified by email when there are changes.
Analyzing
𧩠Feature Request
Over 1 year ago
BjornRB
Get notified by email when there are changes.