Add articles view count report and source
At present we have zero clue which articles clients are looking at. Can you create an article viewed report with ability to choose date range and filter (sort) columns and shows the following.
Article title
View count
Views via chat widget
Views via external page.
We cant really a good UX if we se none of this date
Thanks
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Comments1
Grzegorz Kacperski
Mar 2, 2023
Hi Paul,
Thanks for this post. It is certainly for consideration and we will analyze what the presentation of such data for the Knowledge Base module would finally look like.
Regards,
Grzegorz