Change default chat visibility

Zmieńmy domyślną widoczność czatu na hidden - przy osadzaniu kodu nikt tego nie sprawdza.

Add all webhooks to Email Action module

So anybody can for example count how many soft bouces were there per user (using integer attribute + update an attribute field).

2FC authentication - set at app level

currently 2FA is set within the individual account, meaning a co worker is entrusted to turn on 2FA as per company policywe would like a feature where 2FA is set at an app level and is enforced on all members, meaning they cannot themselves individually turn this on and off as they desire once enabled, it would log users out and enforce 2fa on next login

AI Chat - ładowanie danych do silnika AI po plikach json lub xml

Czy do Data for AI Chat byłaby możliwość dodawania danych, karmiących silnik AI, za pomocą dynamicznie generujących się plików xml lub json w oprogramowaniu zewnętrznym. Przykład użycia:1. Informowanie użytkowników o aktualnych promocjach w sklepie. 2. Plik xml - generowany raz dziennie, podpinany jest do Data for AI Chat jako "źródło wiedzy" ws. specyficznej dziedziny zapytań klientów (o promocje, warunki promocji itp.)3. AI analizuje i aktualizuje swoją wiedzę, pobierając dane o promocjach z ustrukturyzowanego pliku xml/json - raz dziennie 4. AI potrafi precyzyjnie odpowiedzieć czy dana promocja jest aktywna i jakie są jej aktualne warunki (nie bazuje na wyuczonych historycznie informacjach, które mogą być nieaktualne).

Option to change hour format

When choosing the date and time for an activity, we only have the option of the 12 hour clock.It would be great if we could change an option somewhere to use the 24 hour clock.

Possibiliy to convert email templates build in Unlayer to messages, also editable in Unlayer.

Email templates are built in unlayer. So are email messages (user.com/emails/messages/). Why are they not interchangeable?It would be useful to be able to copy an unlayer-built email template to an email message and keep on editing it in ulayer. Right now it's only possible to copy the HTML code and paste it in a HTML message editor, however the end result is editable only in Grapes, not Unlayer.

Default Replies: separate view

There is a lack of the separate view for Default Replies. The table with the name + content + (if possible the count for the usage) + date created/updatedThe current window is quite small and it's not possible to learn about the default replies your team has or keep the information up-to-date. For new team members is hard to learn from this section and then use it during the chat shifts. So, this kind of "library" will be super helpful.

Customizeable landingpage "Unsubscribed from emails"

I want a custom "Unsubscribe from emails" message on the landing page people come to when they have clicked unsubscribe in an email. I want to be able to add custom images, text, and links. This would help to make the page more personal and fun. And it is also the last chance for us to convert users back.

Add Categories in Template Email Search

It would be beneficial to add additional organisation when searching for an email template to attach to each email:

Activities Filtering - Tags

All those advanced filters from the Deals should be available on the Activities. It should be possible to filter for certain tags (as activities have tags) and date creation etc. It will make it easier to organise your Activitiy log.

Kopia Wiadomość Przpisać do Kategorii

By było fajnę jeśli by możba stworzyć kopia wiadomości były przypisywane kategorie przypisane do oryginału.Pomysł stworzony przesz Apart

Possibility to delete/archive deals within user timeline section / trash bin

Possibility to delete or archive deals via the user timeline interface.Trash bin which will store deleted elements for the next 30 days with the possibility to restore them.

movable email edition window

Customer said she is forced to have another browser tab open with notes, because the email edition window obstructs the notes she made on a user - see screenshot.

Delete Activity from Deal

As a user that heavily uses Activities on Deals, I'd like to be able to delete an Activity directly from the Deal, if I no longer need it.Currently, I have to do a workaround of changing the date of the activity to today and add the description why it's no longer required, before marking it as complete.

Knowledge Base Translate Title / Description Text

The knowledge base is able to translate all articles and categories. But it cannot translate Title / Description / Search Placeholder / Categories Description / Meta Description when you change language. But it really should to keep the knowledge base in a consistent language.

Add "categories" attribute to product event trigger

There is a filter for category in products site, but one can't use it in automation workflow. It would be great if you added this :)

Edit Chat Widget Font

There should be the ability to change the font style for your chat widget. In the current moment you can change some styling elements but not font. Being able to change font will help widgets feel more in-line with company branding- Pic relates to what you can currently edit

Export assigned coupon codes with emails

Webpush prompt - dopuszczenie reguł regex w opcjach "webpage adress"

Chcemy wykluczyć pojawianie się prompta zapisu na wybranych stronach witryny, np. by nie pojawiał się na wszystkich podstronach zawierających w url "checkout" W ustawieniach prompta możnaby było dopuścić stosowanie składni regex, aby móc wykluczyć lub wskazać konkretne pule URL-i do działania prompta.

Params in API calls to filter data

We need to filter data when using API https://apidocs.user.com/events/get-single-event.htmlNow, API returns max 3200 records. There is now way to get data about older events. There shoud be filters:created TIMESTAMPid INTGET /events/:id/?created(gt)=2023-02-14 10:00:00&created(lt)<2023-02-15 10:00:00GET /events/:id/?id(gt)=5000&created(lt)<6000fieldname(eq|nq|lt|gt)=valueGood example of API https://firmao.pl/api.php