Changelog

Follow new updates and improvements to user.com.

September 12th 2024

New features:

  • Added users deduplication as one of the options in the On date & time module (Automations)

  • Changes in the Performance chart of the Email campaign profile

    • Added option to select Deliveries

    • Added possibility to select specific Email Action

Improvements:

  • Extending access level options with Web Push prompt configuration and Email message edit

  • Adding possibility to create Activity without assigned agent

  • Sorting by the status option in the Automations’ list

  • Adding possibility to choose specific page in the Automation’s logs

  • Displaying warning if any UTM for the Email Campaign is not set

Fixes:

  • Adding back failure reasons to Mobile Push campaign logs

  • Stopped redirecting when clicked on agent name

  • Updating polish translations in the Access Levels

September 9th 2024

New features:

  • Extending Data sources in the Aggregators giving a chance to count Email Actions related to specific category of email campaigns (in total and per each user)


Improvements:

  • Updating the main Wordpress plugin (valid to 6.6.1 version)

  • Adding possibility to remove all event occurrences instantly

  • Providing Choose language selector in the Insert article link (Knowledge Base)

  • Adding possibility to show all timeline entries with Show all timeline entries button

  • Handling all XML headers for product feeds

Fixes:

  • Displaying correct filter status in Knowledge Base articles

  • Validating URL in the Web Push campaign editor

  • Stopped displaying blank positions in the Dashboards for forms

  • Filtering users by lists regardless of default segment options

  • Showing Landing Page preview after edit

  • Unifying fonts in the Knowledge Base article between editor and release

  • Added missing PL translations in the Dashboards

  • Fixed uploading files with some of Microsoft Windows’ file extensions (Incoming file types)

August 29th 2024

Improvements:

  • Adding dashboard widget for aggregators (Analytics)

  • Adding timelines retention (last 30 days) with possibility to show all entries

  • Saving permission options for agent groups without necessity to refresh page

  • Adding image url to message payload for Mobile Notifications - App Inbox

  • Changing API KEY label to APP KEY label

  • Adding toast warning about improperly set Event retention time

  • Allowing to use 64 characters in Automation name

  • Unification in styling in Knowledge Base and Knowledge Base editor

Fixes:

  • Copying UTM’s after copying an Email Campaign or updating email message

  • Ensured correct behavior of Analytics toggle in App personalization options

  • Proper validation in Mobile Notification Campaign’s name

  • Opening links in Inbox section in new browser tab

  • Restoration of buttons in CRM|Deals section

August 19th 2024

Improvements:

  • Enhanced Access Levels for Analytics section (VIEW, UPDATE, CREATE, ARCHIVE)

  • Improved toggle buttons logic for Access Levels to avoid improper permission distribution

  • Allowing to click on the edge of Changelog button

  • Updated the Automation timing option label from Max. once per day to Max. once per 24h (for each triggered module)

  • Added time stamp for Delivery logs in Campaigns sections

Fixes:

  • Allowing ‘Update company attribute’ Automation action to overwrite attribute value if it is set to 0

  • Ensured correct table rendering in the HTML Blocks section regardless of window resolution.

  • Stopped retaining old parameters setup in Pop up builder when template is changed

  • Allowing to open aggregator settings form even if event attribute used in the aggregator settings was removed

  • Resolved issue with missing buttons in test Webpush

August 12th 2024

Improvements:

  • Implemented Categories for Pop-ups and HTML blocks Campaigns

  • Adding possibility to Create Dashboard in the General Search

Fixes:

  • Improved visibility of Hyperlinks in chat widget regardless of message background color

  • Proper copying UTM’s values with Email Campaign copy action

  • Fixed delivery issue for Push notifications on mobile apps

  • Allowing Aggregators to overwrite attributes value if calculation is equal 0

  • Saving JSON attribute value as valid JSON with CSV import (and not as String), enabling to print specific keys values with the Snippet Tags

  • Proper sorting by CTR parameter in Pop-ups Campaign

  • Using shipment settings for test email after page refresh (Email Campaign)

  • Added the see all permission for detail profile module (Access Levels)

  • Allowing to use both outputs (On sent and On answer) of the Bot message module at the same time (Automations)

  • Adding possibility to assign products to deal by import CSV with their system ID or custom ID (products and products_custom_id)

August 7th 2024

Improvements:

  • Enhanced access levels for Campaigns and Automations (VIEW, UPDATE, CREATE, ARCHIVE, SEND)

  • Dynamic name variant of edited message in navigation bar

  • Standardization of the Chat in App Settings - divided into two separate views

Fixes:

  • Automatic assignment of recently added company in Deal creation view

  • Filtering with a Deal’s stage ID instead of name

  • Stopped to require entering the password when an agent is invited to another app

  • Allowing to use ‘won_at’ and ‘lost_at’ parameters when updating deal by public API

  • Returning all agents in the Team Members view

July 26th 2024

Improved

Fixed

Improvements:

  • Rich content for mobile push notifications for Android and Flutter (both Android and iOS)

  • Filter by the product event type

  • Better organization of the agent list (search + pagination)

  • Optimized and faster search with new GO-TO section

  • Possibility of adding different UTMs for A/B test

  • Attribute widget_language can be updated via API/CSV/front-end

Fixes:

  • Endpoint /api/public/users/search/?email=:email returns users by the user_id

  • Filtering date-times based on agents TZ instead of UTC

  • Lack of buttons in a test web push

  • Wrong tooltip on Email sent - /emails/campaigns

  • Fix for incorrectly counted media quota

July 5th 2024

Improvements:

  • Adding right-panel toggle in the automation editor

  • Showing links URLs on hover inside the email message preview

  • Optimizing handling the cookies in the Embedded Forms

  • Removing duplicated options in the Data selector in the People section

Fixes:

  • Adding the time unit for the Relative points expiration header and changing the content of its placeholder

  • Showing proper header in the Delete SMTP settings form

  • Adding the loader to all the segments management view

  • Returning proper statistics of the email campaigns with Public API

  • Showing Deals and Tickets in the left-side panel inside Company profile

  • Returning timeline entries sorted properly when changing the entries filtering

  • Stopped returning Recipients number based on previously selected segment ( Email campaigns, Webpush campaigns )

  • Returning email campaigns based on the selected date range

  • Allowing to use contains lookup in /users/search/?email endpoint (Public API)

July 5th 2024

Improvements:

  • Removing chars limit from URL in Agent web notification module (Automations)

  • Showing prefix instead of full token in the Mobile keys list - analogously to Public API view

  • Setting the alphabetical order of the attributes in the Create/Update <model> form

  • Optimizing calculation of all the Aggregators types (acceleration up to 20x)

  • Extending limiting of system incident notifications sending

Fixes:

  • Stopped triggering email opening and email click from the Delivery log (Email campaigns)

  • Saving daylight saving time information when updating/creating On date & time module (Automations)

  • Stopped results blinking when typing with the main search when using a slow internet connection

  • Stopped ignoring ETA when creating Webpush and Mobile push campaign

  • Stopped returning name in the User and Company profile when they are not permitted to see for the access level

June 13th 2024

Improvements:

  • Showing full, HTML based, and scrollable email message preview (instead of message's part screenshot)

  • Started to sending new email notifications for app's admins

    • Failed product feed synchronization

    • Low system email quota

    • Expiring API key

    • Low amount of space in Media

  • Adding loader to from's submit button (Landing Pages, Embedded Forms)

  • Allowing to create an object of the specific model in the Search

  • Extending the chars limit for URL in the Agent web notification module (Automations)

Fixes:

  • Showing proper information when email message preview is not accessible

  • Showing error message on saving not valid IP address (IP restrictions)

  • Showing more specified error message during the Timeout

  • Adding proper redirects in the email notification about an upcoming activity

  • Stopped using recipients from one Mobile Push campaign if another campaign based on the first one's copy is of automated type (Mobile Push)

  • Showing more specified error message when trying to upload a file of not allowed extension (Media Files)