Follow new updates and improvements to user.com.
October 2nd 2024
New features:
New possibilities for exporting data with public API
POST /api/public/exports/
Events
Deals stage changes
Updates for the Aggregators
Extending Data sources with new models
Product event
Users
Adding new Measure types for all the new and already existed Data sources
Average
Median
and Count
/Sum
if a specific Data source didn't have it
Adding new Target to the Deals
Data source
Each user
Improvements:
Changed the default empty value in the API call module (Automations)
Enhanced visibility access level toggle logic
Fixes:
Properly paginating mobile wallets and landing pages views
Properly displaying line brakes in chat messages
Allowing to regenerate timelines for Product events
Stopped calculating aggregators with data from one day more than selected date range
Properly displaying SMS campaign statistics regarding selected time range
Translating warning messages in embedded forms
September 24th 2024
Improvements:
Added web push preview in campaign summary
Enhanced settings for the Event retention
Automatically adjusting size of send code automation’s input field
Added a button for creating deal directly in stage
Adding Choose language
selector in the Insert article link
Fixes:
Allowing to save product event trigger automation module without selected specific product
Updating the headers of the Email campaigns summary statistics
Show valid timestamp of the Embedded form interactions in the logs
Stopped to sending UE.pageHit() method with the event used in the previous /user-chatping/
requests
Properly displaying chat widget on Safari browser
Stopped mixing input attributes for the Embedded forms
Showing real statistics of coupon import from the promotion used in the active automation
September 19th 2024
Improvements:
Copying HTML blocks
Showing web push content on recipient timeline
Truncating agent’s name in dropdown filters for activity
Setting tags and lists for entire csv import via API
Assigning an agent to the company via API
Changing userAgent header to user.com
in Product Feed synchronization - to enable easy differentiation of incoming requests
Adding public API endpoints for landing pages
Get list of all Landing Pages
GET /api/public/landing-page/
Get a specific Landing Page details
GET /api/public/landing-page/:id/
Fixes:
Possibility to uncheck previously selected recipients in the draft Mobile Push Campaign
Stopped showing warning message when opening message code editor if message was not created by drag & drop editor
Hiding Send a message
option for client user list in campaign recipients
Showing correct data for multiselect in dashboards widget comparison
Stopped duplicating name in fixed choice editor for tickets
Properly displaying all activities when filtering by status
Unifying fonts for Knowledge Base editor and release
Stopped setting active status on Email Campaign after unarchive
Restoring failure reasons for Mobile Push campaign logs
September 12th 2024
New features:
Added users deduplication as one of the options in the On date & time module (Automations)
Changes in the Performance chart of the Email campaign profile
Added option to select Deliveries
Added possibility to select specific Email Action
Improvements:
Extending access level options with Web Push prompt configuration and Email message edit
Adding possibility to create Activity without assigned agent
Sorting by the status
option in the Automations’ list
Adding possibility to choose specific page in the Automation’s logs
Displaying warning if any UTM for the Email Campaign is not set
Fixes:
Adding back failure reasons to Mobile Push campaign logs
Stopped redirecting when clicked on agent name
Updating polish translations in the Access Levels
September 9th 2024
New features:
Extending Data sources
in the Aggregators giving a chance to count Email Actions related to specific category of email campaigns (in total and per each user)
Improvements:
Updating the main Wordpress plugin (valid to 6.6.1 version)
Adding possibility to remove all event occurrences instantly
Providing Choose language
selector in the Insert article link
(Knowledge Base)
Adding possibility to show all timeline entries with Show all timeline entries
button
Handling all XML headers for product feeds
Fixes:
Displaying correct filter status in Knowledge Base articles
Validating URL in the Web Push campaign editor
Stopped displaying blank positions in the Dashboards for forms
Filtering users by lists regardless of default segment options
Showing Landing Page preview after edit
Unifying fonts in the Knowledge Base article between editor and release
Added missing PL translations in the Dashboards
Fixed uploading files with some of Microsoft Windows’ file extensions (Incoming file types)
August 29th 2024
Improvements:
Adding dashboard widget for aggregators (Analytics)
Adding timelines retention (last 30 days) with possibility to show all entries
Saving permission options for agent groups without necessity to refresh page
Adding image url to message payload for Mobile Notifications - App Inbox
Changing API KEY
label to APP KEY
label
Adding toast warning about improperly set Event retention time
Allowing to use 64 characters in Automation name
Unification in styling in Knowledge Base and Knowledge Base editor
Fixes:
Copying UTM’s after copying an Email Campaign or updating email message
Ensured correct behavior of Analytics toggle in App personalization options
Proper validation in Mobile Notification Campaign’s name
Opening links in Inbox section in new browser tab
Restoration of buttons in CRM|Deals section
August 19th 2024
Improvements:
Enhanced Access Levels for Analytics section (VIEW, UPDATE, CREATE, ARCHIVE)
Improved toggle buttons logic for Access Levels to avoid improper permission distribution
Allowing to click on the edge of Changelog button
Updated the Automation timing option label from Max. once per day
to Max. once per 24h (for each triggered module)
Added time stamp for Delivery logs in Campaigns sections
Fixes:
Allowing ‘Update company attribute’ Automation action to overwrite attribute value if it is set to 0
Ensured correct table rendering in the HTML Blocks section regardless of window resolution.
Stopped retaining old parameters setup in Pop up builder when template is changed
Allowing to open aggregator settings form even if event attribute used in the aggregator settings was removed
Resolved issue with missing buttons in test Webpush
August 12th 2024
Improvements:
Implemented Categories for Pop-ups and HTML blocks Campaigns
Adding possibility to Create Dashboard in the General Search
Fixes:
Improved visibility of Hyperlinks in chat widget regardless of message background color
Proper copying UTM’s values with Email Campaign copy action
Fixed delivery issue for Push notifications on mobile apps
Allowing Aggregators to overwrite attributes value if calculation is equal 0
Saving JSON attribute value as valid JSON with CSV import (and not as String), enabling to print specific keys values with the Snippet Tags
Proper sorting by CTR parameter in Pop-ups Campaign
Using shipment settings for test email after page refresh (Email Campaign)
Added the see all
permission for detail profile module (Access Levels)
Allowing to use both outputs (On sent
and On answer
) of the Bot message module at the same time (Automations)
Adding possibility to assign products to deal by import CSV with their system ID or custom ID (products
and products_custom_id
)
August 7th 2024
Improvements:
Enhanced access levels for Campaigns and Automations (VIEW, UPDATE, CREATE, ARCHIVE, SEND)
Dynamic name variant of edited message in navigation bar
Standardization of the Chat in App Settings - divided into two separate views
Fixes:
Automatic assignment of recently added company in Deal creation view
Filtering with a Deal’s stage ID instead of name
Stopped to require entering the password when an agent is invited to another app
Allowing to use ‘won_at’ and ‘lost_at’ parameters when updating deal by public API
Returning all agents in the Team Members view
July 26th 2024
Improved
Fixed
Improvements:
Rich content for mobile push notifications for Android and Flutter (both Android and iOS)
Filter by the product event type
Better organization of the agent list (search + pagination)
Optimized and faster search with new GO-TO section
Possibility of adding different UTMs for A/B test
Attribute widget_language
can be updated via API/CSV/front-end
Fixes:
Endpoint /api/public/users/search/?email=:email returns users by the user_id
Filtering date-times based on agents TZ instead of UTC
Lack of buttons in a test web push
Wrong tooltip on Email sent - /emails/campaigns
Fix for incorrectly counted media quota