Changelog

Follow new updates and improvements to user.com.

October 2nd 2024

New features:

  • New possibilities for exporting data with public API
    POST /api/public/exports/

    • Events

    • Deals stage changes

  • Updates for the Aggregators

    • Extending Data sources with new models

      • Product event

      • Users

    • Adding new Measure types for all the new and already existed Data sources

      • Average

      • Median

      • and Count/Sum if a specific Data source didn't have it

    • Adding new Target to the Deals Data source

      • Each user

Improvements:

  • Changed the default empty value in the API call module (Automations)

  • Enhanced visibility access level toggle logic

Fixes:

  • Properly paginating mobile wallets and landing pages views

  • Properly displaying line brakes in chat messages

  • Allowing to regenerate timelines for Product events

  • Stopped calculating aggregators with data from one day more than selected date range

  • Properly displaying SMS campaign statistics regarding selected time range

  • Translating warning messages in embedded forms

September 24th 2024

Improvements:

  • Added web push preview in campaign summary

  • Enhanced settings for the Event retention

  • Automatically adjusting size of send code automation’s input field

  • Added a button for creating deal directly in stage

  • Adding Choose language selector in the Insert article link

Fixes:

  • Allowing to save product event trigger automation module without selected specific product

  • Updating the headers of the Email campaigns summary statistics

  • Show valid timestamp of the Embedded form interactions in the logs

  • Stopped to sending UE.pageHit() method with the event used in the previous /user-chatping/ requests

  • Properly displaying chat widget on Safari browser

  • Stopped mixing input attributes for the Embedded forms

  • Showing real statistics of coupon import from the promotion used in the active automation

September 19th 2024

Improvements:

  • Copying HTML blocks

  • Showing web push content on recipient timeline

  • Truncating agent’s name in dropdown filters for activity

  • Setting tags and lists for entire csv import via API

  • Assigning an agent to the company via API

  • Changing userAgent header to user.com in Product Feed synchronization - to enable easy differentiation of incoming requests

  • Adding public API endpoints for landing pages

    • Get list of all Landing Pages
      GET /api/public/landing-page/

    • Get a specific Landing Page details
      GET /api/public/landing-page/:id/

Fixes:

  • Possibility to uncheck previously selected recipients in the draft Mobile Push Campaign

  • Stopped showing warning message when opening message code editor if message was not created by drag & drop editor

  • Hiding Send a message option for client user list in campaign recipients

  • Showing correct data for multiselect in dashboards widget comparison

  • Stopped duplicating name in fixed choice editor for tickets

  • Properly displaying all activities when filtering by status

  • Unifying fonts for Knowledge Base editor and release

  • Stopped setting active status on Email Campaign after unarchive

  • Restoring failure reasons for Mobile Push campaign logs

September 12th 2024

New features:

  • Added users deduplication as one of the options in the On date & time module (Automations)

  • Changes in the Performance chart of the Email campaign profile

    • Added option to select Deliveries

    • Added possibility to select specific Email Action

Improvements:

  • Extending access level options with Web Push prompt configuration and Email message edit

  • Adding possibility to create Activity without assigned agent

  • Sorting by the status option in the Automations’ list

  • Adding possibility to choose specific page in the Automation’s logs

  • Displaying warning if any UTM for the Email Campaign is not set

Fixes:

  • Adding back failure reasons to Mobile Push campaign logs

  • Stopped redirecting when clicked on agent name

  • Updating polish translations in the Access Levels

September 9th 2024

New features:

  • Extending Data sources in the Aggregators giving a chance to count Email Actions related to specific category of email campaigns (in total and per each user)


Improvements:

  • Updating the main Wordpress plugin (valid to 6.6.1 version)

  • Adding possibility to remove all event occurrences instantly

  • Providing Choose language selector in the Insert article link (Knowledge Base)

  • Adding possibility to show all timeline entries with Show all timeline entries button

  • Handling all XML headers for product feeds

Fixes:

  • Displaying correct filter status in Knowledge Base articles

  • Validating URL in the Web Push campaign editor

  • Stopped displaying blank positions in the Dashboards for forms

  • Filtering users by lists regardless of default segment options

  • Showing Landing Page preview after edit

  • Unifying fonts in the Knowledge Base article between editor and release

  • Added missing PL translations in the Dashboards

  • Fixed uploading files with some of Microsoft Windows’ file extensions (Incoming file types)

August 29th 2024

Improvements:

  • Adding dashboard widget for aggregators (Analytics)

  • Adding timelines retention (last 30 days) with possibility to show all entries

  • Saving permission options for agent groups without necessity to refresh page

  • Adding image url to message payload for Mobile Notifications - App Inbox

  • Changing API KEY label to APP KEY label

  • Adding toast warning about improperly set Event retention time

  • Allowing to use 64 characters in Automation name

  • Unification in styling in Knowledge Base and Knowledge Base editor

Fixes:

  • Copying UTM’s after copying an Email Campaign or updating email message

  • Ensured correct behavior of Analytics toggle in App personalization options

  • Proper validation in Mobile Notification Campaign’s name

  • Opening links in Inbox section in new browser tab

  • Restoration of buttons in CRM|Deals section

August 19th 2024

Improvements:

  • Enhanced Access Levels for Analytics section (VIEW, UPDATE, CREATE, ARCHIVE)

  • Improved toggle buttons logic for Access Levels to avoid improper permission distribution

  • Allowing to click on the edge of Changelog button

  • Updated the Automation timing option label from Max. once per day to Max. once per 24h (for each triggered module)

  • Added time stamp for Delivery logs in Campaigns sections

Fixes:

  • Allowing ‘Update company attribute’ Automation action to overwrite attribute value if it is set to 0

  • Ensured correct table rendering in the HTML Blocks section regardless of window resolution.

  • Stopped retaining old parameters setup in Pop up builder when template is changed

  • Allowing to open aggregator settings form even if event attribute used in the aggregator settings was removed

  • Resolved issue with missing buttons in test Webpush

August 12th 2024

Improvements:

  • Implemented Categories for Pop-ups and HTML blocks Campaigns

  • Adding possibility to Create Dashboard in the General Search

Fixes:

  • Improved visibility of Hyperlinks in chat widget regardless of message background color

  • Proper copying UTM’s values with Email Campaign copy action

  • Fixed delivery issue for Push notifications on mobile apps

  • Allowing Aggregators to overwrite attributes value if calculation is equal 0

  • Saving JSON attribute value as valid JSON with CSV import (and not as String), enabling to print specific keys values with the Snippet Tags

  • Proper sorting by CTR parameter in Pop-ups Campaign

  • Using shipment settings for test email after page refresh (Email Campaign)

  • Added the see all permission for detail profile module (Access Levels)

  • Allowing to use both outputs (On sent and On answer) of the Bot message module at the same time (Automations)

  • Adding possibility to assign products to deal by import CSV with their system ID or custom ID (products and products_custom_id)

August 7th 2024

Improvements:

  • Enhanced access levels for Campaigns and Automations (VIEW, UPDATE, CREATE, ARCHIVE, SEND)

  • Dynamic name variant of edited message in navigation bar

  • Standardization of the Chat in App Settings - divided into two separate views

Fixes:

  • Automatic assignment of recently added company in Deal creation view

  • Filtering with a Deal’s stage ID instead of name

  • Stopped to require entering the password when an agent is invited to another app

  • Allowing to use ‘won_at’ and ‘lost_at’ parameters when updating deal by public API

  • Returning all agents in the Team Members view

July 26th 2024

Improved

Fixed

Improvements:

  • Rich content for mobile push notifications for Android and Flutter (both Android and iOS)

  • Filter by the product event type

  • Better organization of the agent list (search + pagination)

  • Optimized and faster search with new GO-TO section

  • Possibility of adding different UTMs for A/B test

  • Attribute widget_language can be updated via API/CSV/front-end

Fixes:

  • Endpoint /api/public/users/search/?email=:email returns users by the user_id

  • Filtering date-times based on agents TZ instead of UTC

  • Lack of buttons in a test web push

  • Wrong tooltip on Email sent - /emails/campaigns

  • Fix for incorrectly counted media quota