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Attach note only to specific chat/conversations

Logic Change

In 'Inbox', in conversations please attach notes to the exact chat/conversations where we typing it not to all conversations. In some cases, this is causing confusion in understanding what happened in the client's case.

Posted by Gera Growave ·
Status: Planned1 comment

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Comments1

  • Grzegorz Kacperski

    Team•

    Nov 24, 2022

    Hi Gera,

    thanks for reporting. We are constantly analyzing this feature due to the needs of customers who have also reported this problem. We are not able to provide an ETA but we will definitely come back with an answer.

    Best,
    Grzegorz