Skip to main content

"New conversation" trigger

There is no possibility to trigger some chat-bot flow when the user begins a new conversation. (Tigger "conversation state change > open" doesn't work for the new conversation). That makes our czat-bot superhard to implement if we want to create some scenarios automatically assigning new conversations to some agents with chat-bot asking "please choose a topic".

It would be great to add a new trigger "New conversation" or at least an event on click in the "New conversation" button in chat widget.

Log in to comment and vote

No comments yet

Be the first to share your thoughts.