Snippet Tags in the Agent Web Notification URL

Description

It is currently not possible to add Snippet Tags in the Agent Web Notification URL input as it is in the notification content.

This would be useful, for example, for the agent to be able to go straight to the user profile associated with the notification.

How does it work now?

  • Snippet Tag added in the content of the notification and in the URL

  • The Snippet Tag does not work in the URL even though it works in the text of the notification

Please authenticate to join the conversation.

Upvoters
Status

Completed

Board

🧩 Feature Request

Date

Over 4 years ago

Author

Grzegorz Kacperski

Subscribe to request

Get notified by email when there are changes.