Changelog

How can we help you?

Help Center

Improved

Fixed

Product Update

usercom

In Review

Postponed

Analyzing

Planned

In Progress

Completed

Duplicate

Rejected

High Priority

Low Priority

Main Roadmap

tell-org-displayname-how-they-could-make-the-product-more-useful-to-you

have-something-to-say

Hey {name|there}! 👋

<h2>Description</h2><p></p><p>It is currently not possible to add Snippet Tags in the Agent Web Notification URL input as it is in the notification content.</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451763607.png"><p></p><p>This would be useful, for example, for the agent to be able to go straight to the user profile associated with the notification.</p><p></p><h2>How does it work now?</h2><p></p><ul><li><p>Snippet Tag added in the content of the notification and in the URL</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451763982.png"></li><li><p>The Snippet Tag does not work in the URL even though it works in the text of the notification</p><img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451764289.png"></li></ul>

Snippet Tags in the Agent Web Notification URL

Grzegorz Kacperski

Snippet Tags in the Agent Web Notification URL

Description

How does it work now?

Comments1